- Always free shipping
- Professional styling advice
- 30 days free return policy
- Professional styling advice
- Always free shipping
- 30 days return policy free of charge
Privacy statement
POLSPOTTEN − located at Westerstraat 187, 1015 MA Amsterdam, the Netherlands − is responsible for the processing of personal data as stated in this privacy statement.
Article 1. Contact details:
https://www.polspotten.com
Westerstraat 187
1015 MA Amsterdam
Nederland
+ 31(0)297 747 010
webstore@polspotten.nl
Article 2. Personal data that we process
Your personal data are processed by POLSPOTTEN B.V. because you use our services and/or because you provide the data to us yourself.
An overview of the personal data we process:
- First and last name
- Address details
- Telephone number
- Email address
- IP address
- Bank account number
Article 3. Special and/or sensitive personal data we process
Our website and/or service does not have the intention to collect data about website visitors aged below 16, unless they have parental or guardian permission. However, we cannot verify whether a user is older than 16. Therefore, we advise parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal data of a minor without this permission, please contact us via webstore@polspotten.nl and we will remove the information.
Article 4. For what purpose and on what basis we process personal data
POLSPOTTEN B.V. processes your personal data for the following purposes:
- To send out our newsletter and/or advertising brochure
- To handle your payment
- To deliver goods and services to you
- To be able to call or email you if this is necessary to be able to perform our services
- To inform you about changes to our services and products
- To offer you the option to create an account
POLSPOTTEN B.V. does not make decisions based on automated processing on matters that can have (significant) consequences for people. This concerns decisions taken by computer programs or systems, without involving a person (for example, a POLSPOTTEN B.V. employee). POLSPOTTEN B.V. uses the following computer programs or systems:
- Exact Globe Next for the processing of address details and for generating order confirmations and invoices.
- Mailchimp to enable you to subscribe to our newsletters. We use Mailchimp to send out mailings and newsletters, exclusively about our products and services. We only use your name and email address, as entered by you on our website. The IP address of the computer on which you have registered is also registered in Campaign Monitor.
- Social media channels: Facebook, Instagram, Pinterest and LinkedIn. Through these channels, we want to inspire you and keep you up-to-date regarding developments within our brand.
POLSPOTTEN B.V. does not store your personal data longer than strictly necessary to realise the purposes for which your data are collected.
Article 7. Sharing personal data with third parties
POLSPOTTEN B.V. does not sell your data to third parties. We will only disclose data if this is necessary for the execution of our agreement with you, or in order to comply with a legal obligation. A processor agreement with companies that process your data on our behalf is concluded, to ensure the same level of security and confidentiality of your data. POLSPOTTEN B.V. remains responsible for these processing activities.
Article 8. Cookies, or similar techniques, that we use
POLSPOTTEN B.V. makes use of Strictly Necessary, Functional, Performance and Targeting cookies.
A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit a website. The cookies we use are necessary for the technical functioning of the website and user-friendliness. Cookies allow the website to function properly and, for example, store your preferred settings. We can also use cookies to optimise our website. You can adjust your cookie settings in your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously stored via the settings of your browser.
A more detailed description of the cookies used by the POLSPOTTEN website is given below:
Strictly necessary cookies
These cookies are essential because they allow you to move around the website and use its features. Such as access to the secure environment. These cookies do not contain any personal information and are not used for marketing purposes. They also do not keep track of where you have been on the internet.
Functional cookies
These cookies are used to remember choices that you have made on the website. For example, they remember your log-in details. They can also be used to remember changes you have made to the text or fonts. The information these cookies collect is anonymous and they cannot track your browsing behaviour on other websites.
Performance Cookies
These cookies collect information about how you use the website. For example, which pages you visit most often. All the information that these cookies collect is anonymous and is only used to improve the way the website works. These cookies cannot be used for online advertising purposes.
Targeting cookies
These cookies collect information about your browsing behaviour. They remember that you have visited a website and also share this information with third party organisations, such as advertisers. These cookies cannot be used for online advertising purposes.
Article 9. View, modify or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the processing of data, or to object to the processing of your personal data by POLSPOTTEN B.V. You also have the right to data portability. This means you can submit a request to us to transfer the personal data we have about you in a computer file to you, or to another organisation mentioned by you.
You can send a request for inspection, correction, deletion and/or data transfer of your personal data, or request for withdrawal of your consent, or object to the processing of your personal data through webstore@polspotten.nl
To ensure the request for access has been made by you, we ask you to include a copy of your proof of identity with the request. In this copy of your ID − in order to protect your privacy − blacken out the passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). We will respond to your request as soon as possible, but in any case within four weeks.
POLSPOTTEN B.V. would you also like to point out the option to file a complaint with the national supervisory authority: the Dutch Data Protection Authority (DPA). This can be done via the following link.
Article 10. How we secure personal data
POLSPOTTEN B.V. takes the protection of your data seriously, and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you feel that your data are not properly secured or there are indications of misuse, please contact our customer service or send an email to webstore@polspotten.nl